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These terms govern the use of the MotorVim platform (the “Service”) by the dealership that opens an account (the “Dealership”). By using the Service, the Dealership agrees to these terms.
1. The Service
MotorVim is a dealer management platform that provides inventory management, a dealership website, marketplace feeds, leads and CRM tools, reporting, and optional paid add-on services (such as AI lead response, QuickBooks Sync and extra document storage), as described on our website and in the product. Features may evolve over time.
2. Accounts
- The Dealership is responsible for its account, its staff users, and all activity under its credentials.
- The Dealership must provide accurate account information and keep login credentials confidential.
- The Dealership is responsible for having the right to enter and use the data it puts into the Service, including customer information and driver’s licence details captured with the customer’s consent.
3. Subscriptions and billing
- Paid plans and add-ons are billed in advance on a monthly or annual cycle, as selected at signup, through our payment processor, Square.
- Prices are as shown on our pricing page or in the product at the time of purchase, plus applicable taxes.
- A subscription may be cancelled at any time; it remains active until the end of the current billing period. Fees already paid are non-refundable except where required by law.
- We may change plan pricing with reasonable advance notice to the Dealership.
4. Acceptable use
The Dealership agrees not to misuse the Service — including by using it for unlawful purposes, entering data it has no right to use, attempting to gain unauthorized access to the Service or other accounts, interfering with the Service’s operation, or using the Service in a way that violates the rights of others. Each Dealership remains responsible for its own regulatory and legal obligations in its vehicle sales and advertising.
5. Intellectual property and data
- The Service, including its software, design and documentation, belongs to MotorVim and its licensors.
- Data the Dealership enters into the Service (inventory, customer, deal and expense records, documents) belongs to the Dealership. The Dealership grants MotorVim a licence to store and process that data solely to provide the Service.
- How personal information is handled is described in our Privacy Policy.
6. Third-party services
The Service integrates with third-party services the Dealership chooses to connect (for example marketplace feeds and Intuit QuickBooks Online). Those integrations are provided through the third parties’ own platforms, are subject to their terms, and MotorVim is not responsible for their availability or operation.
7. Availability and warranty
We work to keep the Service reliable, but the Service is provided “as is” without warranties of uninterrupted or error-free operation, to the maximum extent permitted by law.
8. Limitation of liability
To the maximum extent permitted by law, MotorVim’s total liability arising from the Service is limited to the fees the Dealership paid to MotorVim in the twelve months before the claim, and MotorVim is not liable for indirect or consequential damages, including lost profits or lost sales.
9. Termination
Either party may end the subscription as described in Section 3. We may suspend or terminate an account for misuse of the Service or non-payment. On termination, access to the Service ends; the Dealership may request an export of its data within a reasonable period, after which data may be deleted in line with our Privacy Policy.
10. Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. Disputes will be resolved in the courts of Ontario, Canada.
11. Changes to these terms
We may update these terms from time to time. The current version will always be posted at this address with its effective date, and material changes will be communicated to account holders.